Privacy Policy

Effective Date: 1st January 2025

At USC Data, we are committed to protecting your privacy and safeguarding your personal information across all regions we operate in, including the United States, Australia, New Zealand, and the United Kingdom. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services or interact with our website.

We comply with applicable data protection laws, including the General Data Protection Regulation (EU GDPR and UK GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Australian Privacy Act 1988, the New Zealand Privacy Act 2020, and other relevant state-level U.S. privacy regulations (e.g., VCDPA, CPA, CTDPA, UCPA, TDPSA).

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, mailing address, and company affiliation.
Usage Data: including your browser type, IP address, pages visited, time and date of your visit, and other diagnostic data.
Cookies and Tracking Data: for analytics, marketing, and service improvement (see Section 7).

We may also collect additional information when you:

Fill out a form, subscribe to a newsletter, or engage with our support.
Participate in a survey, request information, or engage in marketing communications.

2. How We Use Your Information

We use your personal information to:

Provide, operate, and maintain our services.
Communicate with you and send relevant updates.
Respond to inquiries, support requests, or customer feedback.
Improve our website and services.
Comply with legal obligations or enforce our legal rights.

3. Legal Basis for Processing

For UK/EU Residents (GDPR/UK GDPR):

Processing is based on:

Your consent
Necessity to perform a contract
Compliance with legal obligations
Our legitimate interests in operating and improving services

4. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States, the United Kingdom, Australia, and New Zealand.

Where required, we implement appropriate safeguards, such as:

Standard Contractual Clauses (SCCs) for EU/UK residents.
Binding Corporate Rules (BCRs) or other approved mechanisms.

We ensure that all data transfers comply with applicable data protection laws.

5. Disclosure of Personal Information

We may disclose personal information:

To service providers and partners who assist us in operating our business.
To comply with applicable law, regulation, court order, or government request.
To enforce our agreements or protect the rights, safety, or property of USC Data or others.
As part of a business transaction (e.g., merger, acquisition, sale).

All third-party processors are required to maintain confidentiality and data protection standards in line with this policy. We do not sell personal information.

6. Your Rights

For UK/EU Residents (GDPR/UK GDPR):

You have the right to:

Access and correct your personal data.
Request data portability or restriction of processing.
Object to processing or request deletion.
Lodge a complaint with a supervisory authority (e.g., UK ICO).

For U.S. Residents:

Depending on your state (California, Virginia, Colorado, Connecticut, Utah, Texas, and others), you may have rights to:

Access, correct, or delete your data.
Opt out of the sale or sharing of personal data.
Limit use of sensitive personal information.
Non-discrimination when exercising privacy rights.
Appeal decisions regarding your privacy requests.

For Australian Residents:

Under the Australian Privacy Act 1988, you have the right to:

Access your personal information.
Request correction of inaccurate information.
Complain to the Office of the Australian Information Commissioner (OAIC).

For New Zealand Residents:

Under the New Zealand Privacy Act 2020, you have the right to:

Access your personal information.
Request correction of inaccurate information.
Complain to the Office of the Privacy Commissioner (OPC).

To exercise any of the above rights, please email us at connect@uscdata.com.

7. Security and Storage of Your Information

We take reasonable technical and organizational precautions to protect your personal data, including:

Encryption of data in transit and at rest.
Secure access controls and firewalls.
Ongoing monitoring of systems for vulnerabilities.
ISO 27001 certified systems and processes.

Credit card details are not stored on our servers. We keep personal information only as long as necessary for the purposes outlined in this Policy or as required by law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze traffic. Cookies do not access personal files or install programs on your device.

You may disable cookies via your browser settings, though this may affect site functionality.

We also use pixels and third-party services (e.g., Google Analytics) to deliver relevant content and analyze usage patterns.

9. Do Not Track

Some browsers offer a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, due to the lack of industry consensus on implementation standards.

10. Children's Privacy (COPPA)

Our services are not directed to children under 13 (or 16 in the EU/UK), and we do not knowingly collect personal data from children. If we discover such data has been collected, we will delete it immediately.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon being posted to our website. We recommend reviewing this policy periodically.

13. Complaints

If you have concerns about how we handle your data, please contact us first. If unresolved, you may contact the relevant authority:

Australia: Office of the Australian Information Commissioner (OAIC)
New Zealand: Office of the Privacy Commissioner (OPC)
United Kingdom: Information Commissioner's Office (ICO)
European Union: Your local Data Protection Authority
United States: Your state Attorney General or relevant privacy authority

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Email: connect@uscdata.com

Response Time: Within 48 hours